Returns & Exchanges

At Greenmachine, we offer a 30-day window for returns and exchanges on all sustainably sourced fashion items to ensure you are completely satisfied with your fit. To be eligible, items must be in their original condition with all eco-friendly tags still attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn garments back into their original biodegradable packaging and include the packing slip provided in your shipment.

3

Ship It Back

Print the prepaid carbon-neutral shipping label from our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing